Philippi, WV Employment Information
If you’re ready for a new and challenging job, take a look at our wide range of Philippi, West Virginia jobs. Whatever ...
Customer Service Representative - Bridgeport/Saltwell WV
has a challenging career opportunity waiting for you!Customer Service RepresentivePosition OverviewResponsible for intake of customer orders and timely delivery of product to customers through a centralized call center. Must be able to schedule and dispatch drivers while maintaining safety & efficiency goals.Key Responsibilities (Essential Duties and Functions)The duties and responsibilities include but are not limited to the following.Must possess strong problem solving skills relative to a fast paced fluid environment with emphasis on striking a balance of delivering excellent customer service while maintaining company safety and efficiency guidelines.Must be computer proficient and ability to learn multiple levels of software (Command, Trakit, Universal, Microsoft Office, iPhone and Tablet applications.Must demonstrate a pleasant and accommodating demeanor over the phone and a positive and professional attitude with internal and external customers in a high volume call setting.Able to respond to stressful situations, co-workers, and customers in a professional, courteous manner.Must possess good listening skills and address customer complaints or concerns.Must be able to learn extensive product line and their different applications.Must work directly with sales staff on pricing and quoting.Must work directly with accounts receivable and credit manager regarding all accounts.Attention to Detail
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