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Job Title: Casualty Construction Claims - Relationship Manager

Location: National - Can be located anywhere in the US - Hybrid or Remote

Position Overview: We are seeking a highly motivated and experienced Casualty Claims Relationship Manager to manage construction claims services. This individual will be responsible for fostering strong relationships with clients, brokers, and third-party administrators (TPAs), while ensuring the efficient and effective delivery of construction claims services. The role requires a strong understanding of construction claims, effective problem-solving skills, and the ability to collaborate across departments to meet client needs.

Key Responsibilities:

  • Serve as a key point of contact for clients, brokers, and TPAs regarding construction claims, ensuring excellent service delivery.
  • Oversee the management of construction-related claims, including General Liability (GL), Auto Liability (AL), and Workers' Compensation claims, ensuring efficient claims resolution.
  • Collaborate with internal teams and departments to support the onboarding and implementation of new accounts, including conducting account strategy discussions and issue resolution.
  • Monitor and manage claim inventories, track claims through to resolution, and ensure compliance with client-specific instructions.
  • Engage in industry conferences and events to promote company profile, demonstrate thought leadership, and contribute to webinars and other company events.
  • Coordinate with TPAs to ensure claims are being handled appropriately and proactively, and communicate regularly with stakeholders to resolve any emerging issues.
  • Facilitate client meetings, both virtually and in-person, to review claims and provide updates.
  • Ensure seamless service delivery, fostering strong, collaborative relationships to meet client needs and expectations.

Job Requirements:

  • Bachelor's degree from an accredited institution.
  • A minimum of 5 years of experience managing Construction, Auto Liability, General Liability, or Workers’ Compensation claims.
  • Strong organizational skills with high attention to detail and the ability to manage multiple priorities.
  • Advanced written and verbal communication skills, with the ability to work effectively with diverse internal and external stakeholders.
  • Strong leadership capabilities and a team-oriented mindset, with a proven track record of client advocacy and problem-solving.
  • Proficiency in Microsoft Excel and PowerPoint, with hands-on experience in data analysis and presentation creation.
  • Experience in managing claims across multiple jurisdictions is a plus.

Preferred Qualifications:

  • Experience working with TPAs in the construction claims space.
  • Knowledge of construction industry standards and best practices related to claims management.

If you are a strategic, client-focused professional with a passion for construction claims and relationship management, we invite you to apply.

Job summary

Location
Chicago, IL 60609
Posted
Today
Reference code
286c897b-789b-44cc-ad80-a8cc9e44c025

LaMorte Search Associates, Inc.

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