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!*!%3Cp style=%22font-family: Arial;%22%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3Cbr%3E%3Cbr%3EThe Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior Patient Services Specialists.%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3EHours: M-F 8:00am-4:30pm (must be able to travel to %3Cspan%3E%3Cspan class=%22ui-provider ee bww bti cno cnp cnq cnr cns cnt cnu cnv cnw cnx cny cnz coa cob coc cod coe cof cog coh coi coj cok col com con coo cop coq cor cos cot%22 dir=%22ltr%22%3EMidlothian, Waxahachie, Red Oak, %3Cspan class=%22ui-provider ee bep beq ber bes bet beu bev bew bex bey bez bfa bfb bfc bfd bfe bff bfg bfh bfi bfj bfk bfl bfm bfn bfo bfp bfq bfr bfs bft bfu bfv bfw%22 dir=%22ltr%22%3EMansfield%3C/span%3E based on business needs)%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EESSENTIAL FUNCTIONS OF THE ROLE%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EAssists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries. Arranges follow-up visits and referral appointments.%3C/li%3E%0A%3Cli%3ERegisters patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas.%3C/li%3E%0A%3Cli%3EAccepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested.%3C/li%3E%0A%3Cli%3EResponds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately.%3C/li%3E%0A%3Cli%3EAssists with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests. Retrieves, transports, sorts and files medical records. Copies medical records chart for patient transfers and referrals as requested.%3C/li%3E%0A%3Cli%3EAssists in training, mentoring and providing assistance to junior staff as requested.%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EKEY SUCCESS FACTORS%3C/strong%3E%3C/li%3E%0A%3Cli%3EExcellent listening, social and communication (oral and written) skills, and professional, good and respectful telephone etiquette. Ability to adjust communication style to suit different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious and tactful.%3C/li%3E%0A%3Cli%3EKnowledge of patient registration procedures and documentation.%3C/li%3E%0A%3Cli%3EKnowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process%3C/li%3E%0A%3Cli%3ESkilled in the use of personal computers and related software applications.%3C/li%3E%0A%3Cli%3ESkilled in preparing and maintaining patient records.%3C/li%3E%0A%3Cli%3EAble to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment.%3C/li%3E%0A%3Cli%3EAble to mentor and train staff.%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EBENEFITS%3C/strong%3E%3Cbr%3E%3Cbr%3EOur competitive benefits package includes the following%3C/li%3E%0A%3Cli%3EImmediate eligibility for health and welfare benefits%3C/li%3E%0A%3Cli%3E401(k) savings plan with dollar-for-dollar match up to 5%%3C/li%3E%0A%3Cli%3ETuition Reimbursement%3C/li%3E%0A%3Cli%3EPTO accrual beginning Day 1%3Cbr%3E%3Cbr%3ENote: Benefits may vary based upon position type and/or level%3Cbr%3E%3Cbr%3E%3C/li%3E%0A%3C/ul%3E

Baylor Scott White Health
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!*!%3Cp style=%22font-family: Arial;%22%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3Cbr%3E%3Cbr%3EThe Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior Patient Services Specialists.%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3EHours: M-F %3Cspan%3E%3Cspan class=%22ui-provider ee bww bti cno cnp cnq cnr cns cnt cnu cnv cnw cnx cny cnz coa cob coc cod coe cof cog coh coi coj cok col com con coo cop coq cor cos cot%22 dir=%22ltr%22%3E7:30am-5:00pm%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EESSENTIAL FUNCTIONS OF THE ROLE%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EAssists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries. Arranges follow-up visits and referral appointments.%3C/li%3E%0A%3Cli%3ERegisters patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas.%3C/li%3E%0A%3Cli%3EAccepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested.%3C/li%3E%0A%3Cli%3EResponds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately.%3C/li%3E%0A%3Cli%3EAssists with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests. Retrieves, transports, sorts and files medical records. Copies medical records chart for patient transfers and referrals as requested.%3C/li%3E%0A%3Cli%3EAssists in training, mentoring and providing assistance to junior staff as requested.%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EKEY SUCCESS FACTORS%3C/strong%3E%3C/li%3E%0A%3Cli%3EExcellent listening, social and communication (oral and written) skills, and professional, good and respectful telephone etiquette. Ability to adjust communication style to suit different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious and tactful.%3C/li%3E%0A%3Cli%3EKnowledge of patient registration procedures and documentation.%3C/li%3E%0A%3Cli%3EKnowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process%3C/li%3E%0A%3Cli%3ESkilled in the use of personal computers and related software applications.%3C/li%3E%0A%3Cli%3ESkilled in preparing and maintaining patient records.%3C/li%3E%0A%3Cli%3EAble to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment.%3C/li%3E%0A%3Cli%3EAble to mentor and train staff.%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EBENEFITS%3C/strong%3E%3Cbr%3E%3Cbr%3EOur competitive benefits package includes the following%3C/li%3E%0A%3Cli%3EImmediate eligibility for health and welfare benefits%3C/li%3E%0A%3Cli%3E401(k) savings plan with dollar-for-dollar match up to 5%%3C/li%3E%0A%3Cli%3ETuition Reimbursement%3C/li%3E%0A%3Cli%3EPTO accrual beginning Day 1%3Cbr%3E%3Cbr%3ENote: Benefits may vary based upon position type and/or level%3Cbr%3E%3Cbr%3E%3C/li%3E%0A%3C/ul%3E

Baylor Scott White Health
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!*!%3Cul%3E%0A%3Cli%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3Cbr%3E%3Cbr%3EThe Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior Patient Services Specialists.%3C/li%3E%0A%3Cli%3E%3C/li%3E%0A%3Cli%3EHours: %3Cspan%3E%3Cspan class=%22ui-provider jl of jj coa cob coc cod coe cof cog coh coi coj cok col com con coo cop coq cor cos cot cou cov cow cox coy coz cpa cpb cpc cpd cpe cpf%22 dir=%22ltr%22%3E Monday - Thursday 8:30am-5:00pm Fridays 8:00am-3:00pm ( must be able to commute on fridays to Dallas)%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EESSENTIAL FUNCTIONS OF THE ROLE%3C/strong%3E%3C/li%3E%0A%3Cli%3EAssists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries. Arranges follow-up visits and referral appointments.%3C/li%3E%0A%3Cli%3ERegisters patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas.%3C/li%3E%0A%3Cli%3EAccepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested.%3C/li%3E%0A%3Cli%3EResponds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately.%3C/li%3E%0A%3Cli%3EAssists with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests. Retrieves, transports, sorts and files medical records. Copies medical records chart for patient transfers and referrals as requested.%3C/li%3E%0A%3Cli%3EAssists in training, mentoring and providing assistance to junior staff as requested.%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EKEY SUCCESS FACTORS%3C/strong%3E%3C/li%3E%0A%3Cli%3EExcellent listening, social and communication (oral and written) skills, and professional, good and respectful telephone etiquette. Ability to adjust communication style to suit different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious and tactful.%3C/li%3E%0A%3Cli%3EKnowledge of patient registration procedures and documentation.%3C/li%3E%0A%3Cli%3EKnowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process%3C/li%3E%0A%3Cli%3ESkilled in the use of personal computers and related software applications.%3C/li%3E%0A%3Cli%3ESkilled in preparing and maintaining patient records.%3C/li%3E%0A%3Cli%3EAble to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment.%3C/li%3E%0A%3Cli%3EAble to mentor and train staff.%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EBENEFITS%3C/strong%3E%3Cbr%3E%3Cbr%3EOur competitive benefits package includes the following%3C/li%3E%0A%3Cli%3EImmediate eligibility for health and welfare benefits%3C/li%3E%0A%3Cli%3E401(k) savings plan with dollar-for-dollar match up to 5%%3C/li%3E%0A%3Cli%3ETuition Reimbursement%3C/li%3E%0A%3Cli%3EPTO accrual beginning Day 1%3Cbr%3E%3Cbr%3ENote: Benefits may vary based upon position type and/or level%3Cbr%3E%3Cbr%3E%3C/li%3E%0A%3C/ul%3E

Baylor Scott White Health
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Chief Operating Officer

Evoque Data Center Solutions
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COO – UT Health North Campus

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